Mastercard Support

General

General support for common FAQs, errors, and fees.

Identity Verification

Support for verifying identity and KYC processes.

Account Management

Guidance on managing balances, deposits, withdrawals, and updating account details.

Card Management

Guides on creating, managing, and blocking cards, including handling lost or stolen cards.

Transactions

Help for resolving transaction declines and managing recurring payments.

Privacy/Security

Help for dealing with compromised security, phishing attempts, or privacy issues.

Google Pay

Cardholder support for using and managing the Google Pay wallet.

Apple Pay

Cardholder support for using and managing the Apple Pay wallet.

Fraud/Disputes

Guidance on handling fraud detection, payment disputes, and unauthorized transactions or privacy concerns.